Help & FAQs

Everything you need to know

Do I need wristbands if I've booked at the Norbreck?

If you have booked using the Accommodation Pool Package, your wristbands are included in your package / price.

How do I get free wristbands?

To get free wristbands, you must book the Pool Accommodation Package with the Norbreck Castle hotel, using the official online booking form that we email you, once your team has been accepted.

Is there a gym at the hotel?

Yes, there is a gym at the hotel. To use the gym you must purchase a day pass, please see the hotel information for up to date prices. There is also a swimming pool guests can use.

Can I enter the Men's singles, without being in a team?

Sorry, only men playing in the team event can enter the Men’s Singles. It’s so popular that we need to give priority to those in teams.

Must I only wear black trousers or skirts?

Dress code states any colour trousers, chinos or skirts are acceptable, providing they look smart. No scruffy attire, tracksuits or fancy dress.

Can I wear trainers or pumps in the playing arena?

No trainers or pumps are allowed in the playing arena whilst playing in any main event. Players must wear formal shoes, flats, wedges or high heels. There is no rule about colour but we advise footwear should look smart.

Can I wear my tracksuit bottoms in the playing arena?

Tracksuits or jogging bottoms are not allowed to be worn whilst playing in any main event.  They may be worn whilst renting tables or playing in flyers.

Is there a Junior wristband rate?

No, we do not offer a junior wristband rate. Juniors playing in the main tournament during the weekend must have a standard players wristband.

There is a separate ‘Junior Singles’ event that is open to anyone aged 17 or under at date of tournament. A players wristband is not required for this. Juniors can simply attend on the day to participate.

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